Madison County Telephone Company offers the Arkansas Lifeline Assistance Program to qualifying residential customers.

The Lifeline Assistance Program is a government assistance program that provides a discount of $9.25 for basic monthly local telephone service, broadband service, or a combination of both services.

Only eligible customers may apply. To qualify for Lifeline, applicants must be participants in at least one of the following programs: Temporary Assistance to Needy Families, Department of Housing and Urban Development, Medicaid, Food Stamps, Supplemental Security Income (SSI), Federal Public Housing Assistance Program, or Veterans & Survivors Pension Benefit. The program is limited to one discount per household. The program is non-transferable.

Qualifying customers will have to apply and verify status with the Department of Human Resources to be eligible for the Lifeline program.

To qualify, a household must participate in one of the following:

  • Total household income at or below 135% of the federal poverty level. (See guidelines on application)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Federal Public Housing or Section 8 Assistance
  • Medicaid
  • Supplemental Security Income (SSI)
  • Veterans & Survivors Pension Benefit

To apply for the LifeLine program, download the form below and email it to Madison County Telephone Co. at